Privacy Policy
Grove Media Effective Date: August 6, 2026 Last Updated: August 6, 2026
Grove Media ("Grove Media," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (www.grovemediafl.com) or interact with our advertisements, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this website.
Through advertisements we run on Meta platforms (Facebook and Instagram) and other social/search platforms.
In email, text, and other electronic messages between you and this website.
It does not apply to information collected offline or by any third party, including through any application or content that may link to or be accessible from this website.
1. Information We Collect About You
We collect several types of information from and about visitors to our website and users who engage with our ads, including:
Personal information you voluntarily provide, such as your name, email address, phone number, business name, and any details submitted through our contact forms, quote requests, or the "Start a Project" / discovery form.
Usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies, including the Meta Pixel and Meta Conversions API (described in Section 3).
Information about your device and internet connection, including browser type, operating system, and general location (city/region level, derived from IP address).
2. How We Collect Your Information
We collect this information:
Directly from you when you fill out a form, request a quote, sign up for a consultation, or otherwise contact us.
Automatically as you navigate through the site — this includes usage details and information collected through cookies and similar tracking technologies.
From third parties, for example, Meta (Facebook/Instagram), when you interact with our ads or click through to our website or landing pages.
3. Use of Cookies, Pixels, and the Meta Pixel
We use the Meta Pixel (formerly Facebook Pixel) and Meta Conversions API on our website and landing pages. These tools allow us to:
Measure the effectiveness of our advertising campaigns.
Understand the actions people take on our website after viewing or clicking on one of our Meta ads (conversion tracking).
Build audiences for future advertising, including retargeting website visitors and creating "lookalike" audiences based on visitor or customer data.
Optimize ad delivery to people who are more likely to take a desired action (such as requesting a quote).
When you visit our website or landing pages, Meta may collect information such as your IP address, browser information, page views, and actions taken on the site (e.g., form submissions), and may associate this with your Facebook or Instagram account if you are logged in. This data sharing is governed by Meta's own data policies and, where applicable, our Meta Business Tools Terms.
You can learn more about how Meta collects and uses this data, and manage your ad preferences, at:
Meta's Privacy Policy: https://www.facebook.com/privacy/policy/
Meta Ad Preferences: https://www.facebook.com/adpreferences/ad_settings
Your Off-Facebook Activity: https://www.facebook.com/off_facebook_activity/
4. How We Use Your Information
We use information that we collect about you or that you provide to us to:
Respond to inquiries, quote requests, and provide information about our video production and marketing services.
Deliver, measure, and improve our Meta advertising campaigns (including conversion tracking and retargeting, as described above).
Communicate with you about our services, including follow-ups to inquiries or consultations.
Improve our website and understand how visitors use it.
Fulfill any other purpose for which you provide the information.
Comply with any applicable legal obligations.
We do not sell your personal information to third parties.
5. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
To Meta Platforms, Inc., in connection with the advertising and analytics tools described in Section 3.
To service providers we use to run our business (e.g., website hosting, email/CRM tools, scheduling software), who are contractually obligated to keep your information confidential and use it only to perform services for us.
To comply with any court order, law, or legal process.
To protect the rights, property, or safety of Grove Media, our clients, or others.
6. Your Choices
Opt out of Meta ad personalization: You can adjust your ad preferences directly in your Facebook or Instagram account settings, or visit Meta's Ad Preferences page.
Cookies: Most browsers let you refuse or delete cookies. Note that if you disable cookies, some parts of our site may not function properly.
Unsubscribe: You may opt out of marketing emails at any time by using the unsubscribe link in any email we send, or by contacting us directly (see Section 9).
Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.
7. Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. We implement reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Grove Media Email: contact@grovemediafl.com Phone: (352) 484-9393
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was last revised.
This document is provided as a general template and does not constitute legal advice. Depending on where your clients or their customers are located, additional disclosures may be required (e.g., under the California Consumer Privacy Act or GDPR). Consider having this reviewed by an attorney if you plan to run ads targeting EU residents or California-specific compliance is a concern.